Popular Questions About Booking Car Rentals in East Africa
Booking a vehicle in East Africa come with very many questions and below are frequently asked questions to help you understand better renting a car across East Africa
What documents do I need to rent a car in East Africa?
To rent a car in East Africa, you’ll typically need Valid driver’s license (International Driving Permit or local permit), Passport or national ID, Proof of residence or travel itinerary (e.g., work permit, hotel booking), Credit card or payment method for deposit and rental fees, Some companies may also ask for, Travel insurance and Emergency contact information, Cross-border travel documents if you’re driving between countries
Can I rent a car in Uganda and drop it off in another country?
Yes, cross-border and one-way rentals are available, especially between Uganda, Kenya, Tanzania, and Rwanda. However, You must arrange this in advance with the rental company, Expect extra fees for cross-border insurance and drop-off logistics, Some companies assist with paperwork and permits for border crossings
How can I find the best car hire deals in East Africa?
To get the best long-term rental deals, Compare providers like Self Drive East Africa, Drive East Africa, and Rent A Driver Uganda, Look for monthly or seasonal discounts, Book directly with registered companies (not brokers) for better rates, Ask about included services like insurance, maintenance, and roadside support
Can I rent an automatic car in East Africa?
Absolutely! Most rental companies offer, Automatic transmission vehicles (Toyota RAV4, Land Cruiser V8, sedans)
Options for both self-drive and chauffeur-driven rentals Just make sure to specify your preference when booking.
What should I do in case of an accident or breakdown?
In the event of an accident or breakdown, contact the rental company’s emergency assistance number provided in your rental agreement. Follow their instructions and report any incidents as soon as possible. In the event of an accident you are entitled to make Police Statement about the accident because it is basis for the police report and operator will base on this to process the claim from the insurance for the damages to the car, Most companies provide replacement vehicles during breakdowns.
Is one-way car rental available in East Africa?
Yes, one-way rentals are available across East Africa, Common routes include Kampala to Nairobi, Arusha to Kigali, etc. Must be pre-arranged and may involve additional fees. Ideal for travelers on multi-country itineraries or relocating
What type of car is best for my trip?
Vehicle type depends on your travel style and destination,
4×4 SUVs such as Land Cruiser TX/TZ, Prado, RAV4 are ideal for safaris, national parks, and rough terrain.
Hardtop Safari Jeeps are best for wildlife photography and off-road adventures.
Minivans (Toyota Hiace) are great for group travel or family trips.
Compact Cars like Toyota Vitz, Corolla are suitable for city driving and budget travel.
Luxury SUVs like Land Cruiser V8, Range Rover are perfect for business travel or upscale comfort.
Camping-equipped 4x4s that Include rooftop tents, fridges, and gear for self-drive safaris
What is the insurance coverage for accidents or damage?
Most rental companies offer, Comprehensive insurance covering third-party liability and vehicle damage. Collision Damage Waiver (CDW), Limits your financial responsibility in case of an accident. Damage from off-road driving, negligence, or unauthorized drivers may not be covered. Always check if cross-border coverage is included for multi-country trips
What is included in the rental price?
The price include vehicle rental, Comprehensive Insurance, Roadside assistance, Unlimited mileage, Camping gear if requested, Cross-border permits for Uganda, Kenya, Tanzania, Rwanda, 24/7 support and replacement vehicle in case of breakdown
Are there age restrictions for drivers?
The minimum age in East Africa is from 23 to 25 years and must hold a valid driver’s license with a minimum of two years of driving experience, Some companies may charge a young driver surcharge for those under 25
What happens if the car breaks down?
In case of break down we offer 24/7 roadside assistance as we have mechanical personal in every destination you will be travelling, A replacement vehicle is provided if the issue cannot be resolved quickly, You’ll be guided to the nearest service center or mechanic, Emergency support is available via phone or WhatsApp
What is the fuel policy?
Most rentals follow a “same-to-same” policy, you receive the car with a full tank and must return it full, Fuel costs are not included in the rental price, Some companies offer prepaid fuel options for convenience
Is It safe to drive in East Africa?
Yes, self-driving is generally safe in countries like Uganda, Kenya, Tanzania, and Rwanda—especially on major routes and within national parks. However, Expect sudden stops, unmarked speed bumps, and unpredictable traffic. Avoid night driving due to poor lighting and livestock on roads can be hazardous. Stick to known routes, Use GPS and local advice to avoid remote or insecure areas.
Are there specific road rules/guidelines I should know?
Each country has its own traffic laws, Drive on the left in Kenya, Uganda, Tanzania, and Rwanda. Speed limits vary, Uganda recently reduced urban limits to 30 km/h and highways to 100 km/h
Seat belts are mandatory. Mobile phone use while driving is prohibited unless hands-free. Automated enforcement is increasing—Uganda uses EPSAuto for speed fines
Are there any toll roads in East Africa?
Yes, especially in Kenya and Uganda, Kenya has toll roads like the Nairobi Expressway. Uganda charges tolls on the Kampala–Entebbe Expressway. Payment is usually via cash or electronic cards. Always ask your rental company if toll fees are included or reimbursed.
Are there roadblocks I need to be aware of?
Common across East Africa, especially near borders and national parks. Usually manned by police or military—stay calm, show documents, and cooperate. Carry your driver’s license, passport, rental agreement, and insurance papers. Avoid offering bribes; most checks are routine.
Can I drive in national parks?
Yes you can drive in national parks because these are the main highlights of East African travel, 4×4 vehicles are recommended due to rough terrain. Some parks require entry permits and guide escorts. Follow park rules and stay on designated tracks, don’t feed animals, and respect speed limits. Popular parks for self-drive include Queen Elizabeth NP (Uganda), Masai Mara (Kenya), and Serengeti (Tanzania)
What are the cancellation policies?
These vary by rental companies, Most car rental companies in East Africa offer free cancellation up to 48–72 hours before pickup. Late cancellations may incur partial charges or loss of deposit. Cross-border rentals often have stricter terms due to paperwork and permits. Always request a written cancellation policy before booking.